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The municipality of Gouda is continuously working on improving its services. Centralising and digitising outgoing correspondence is an important part of this. The existing working method was decentrally organised, labour-intensive and not prepared for new legislation such as the Open Government Act. The Postex communication platform was chosen as the most suitable solution.
Platform
“Thanks to Postex, we can handle our output digitally and completely independent of location, and take our services to our residents to a higher level. Thanks to the direct integration with our case system, all information is in one file.
Project leader information provision and automation of the municipality of Gouda
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