Achieve better results with automated digital customer communication and online payment services.

Language simplification

Make complex language easy to understand.

• Communicate effortlessly, without extra editing, with customers at any language level.
• Automatically adjust the language level of your messages using AI, so the content is readable and accessible to everyone.
• Simple, fast and efficient.

Action-driven Summarisation

From text to action, for every document.

• Maintain accuracy and original context while text is automatically summarised by our AI-powered summarisation tool.
• Key actions and information are identified and highlighted, so it’s immediately clear what is expected at a glance.

Integrated Assistant

• Improved user experience
  Our assistant offers users a simple and direct way to interact with information and services.
• Action-oriented
  The assistant is designed to perform actions and tasks based on context, such as making a payment, starting a support process or providing targeted referrals.
• Accessible
  The assistant is easy to access from any page within Engage.

Postex API Platform

Build your own link quickly and easily with the Postex API Platform. Use our API and discover how you can easily integrate Postex functionality into your own applications. Read more

Postex Add-ons

Link quickly and directly with the Postex Platform by using our unique Add-ons. Available for the most commonly used industry systems. View the add-ons

Postex Messaging

• Secure e-mail Notify new messages securely via e-mail.
• SMS Keep customers engaged and notify updates, alerts and payment reminders.
• Postex Print Digitise and pay online with Postex online Print. Create the optimal customer journey through Print by QR code transformation.
• Postex Verify Postex validation services. Verify and validate existing delivery channels. Accurate, integrated, secure and reliable.

Postex Automation

• Rules Engine Automate follow-up actions with predefined rule-based schedules.
• Machine Learning Use the powerful self-learning algorithm to get the best results.
• Insight and Reporting Permanent and real-time insight into behaviour and results.

Postex Contact Centre

Connecting with customers, wherever.

• Payment requests Offer customised payment requests directly from a conversation.
• Conversations Respond to conversations from anywhere.
• Track & supportTrack and support customers within one environment.